We’re hiring Join the Eziway team

Build a career that makes a difference.

At Eziway, we put people at the heart of everything we do. Our focus is on providing clients with a straightforward, hassle-free experience — and our team is the reason we get there.

A career with Eziway means fulfilling opportunities supporting the not-for-profit sectors — Public Health, Aged Care, PBIs and Ambulance Services Australia-wide.

Careers at Eziway
Why Eziway

People first. Always.

We never sacrifice compliance for convenience — and our leadership team brings 100+ years of combined experience to Australia’s most trusted salary packaging boutique.

Purpose-driven

You’ll be supporting the staff who support our communities — nurses, paramedics, aged care, charities. Your work has weight.

Genuine growth

A scaling Australian-owned business with career paths that actually exist. Plus a 35-hour week, free parking, and an EAP.

Open positions

Current vacancies.

See if any of our open roles represent you — and apply directly below.

Payments and Cards Officer
Department
Salary Packaging Operations
Employment Type
Full time
Salary
$65,000 – $70,000 per year + super
Site Location
Pakenham, Victoria, Australia
Posted On
20.10.2026

About Eziway Salary Packaging

Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

This is a detail-driven, process-focused role sitting within our Salary Packaging Operations team. As Payments & Cards Officer, you'll keep the daily rhythm of Eziway's payment processing and card management running smoothly — accurately, on time, every time. If you're someone who takes pride in precision and thrives in a structured environment, this role is for you.

How You'll Work

Reporting to the Salary Packaging Manager, you'll work closely across:

  • Cards Team — Day-to-day card operations, cancellations, exceptions and card stock management
  • Salary Packaging — Payment processing, reconciliation and resolving discrepancies
  • IT & Software — System queries, card provider ticketing and troubleshooting
  • Clients & Employers — Responding to payment and card enquiries within 24 hours

Requirements

What You'll Own

A defined set of daily and ongoing responsibilities — real ownership from day one.

  • Daily Payments - Process employer deposits, payment batches and bank reconciliation before midday
  • Card Management - Cancellations, exceptions, reactivations and malfunctions end-to-end
  • Card Stock - Monitor stock, order renewals and track dispatch via Australia Post
  • Superannuation & Novated - Generate super files and process weekly novated lease finance payments
  • EML Disbursement - Monitor the account, resolve issues and run balance reports
  • Client Enquiries - Respond to payment and card queries by phone and email within 24 hours

What We're Looking For

  • Experience in an administration, payments or accounts role
  • Strong attention to detail with accurate data entry and reconciliation skills
  • Confident communicator, comfortable handling client and employer queries professionally
  • Highly organised with the ability to juggle multiple tasks to tight daily deadlines
  • Proficient in Microsoft Office Suite with strong numerical skills

Benefits

What's in it for You

  • A 35-hour week, 9–5 — because your time outside work matters too
  • Work close to home, skip the city traffic
  • Free onsite parking, one less thing to think about
  • A team that actually feels like a team
  • Genuine career growth in a business that's still scaling
  • Access to an Employee Assistance Program

If you have any additional questions, please contact our HR team on [email protected]

Automotive Sales Consultant (Novated Leasing)
Department
Sales Representatives/Consultants (Sales)
Employment Type
Full time
Salary
$65,000 per year
Site Location
Pakenham, Victoria, Australia
Posted On
20.10.2026

About Eziway Salary Packaging

Australian-founded in 2007, Eziway is a growing salary packaging provider with 500+ employer groups across every state. Our people aren't just employees, they're the reason we succeed.

The Role

We've had a year of exponential growth and need more great people. As a Novated Lease Consultant you'll be the link between employee, employer and financier, taking customers from first enquiry to driving away in their new car and making a three-way agreement feel simple.

How You'll Work

Reporting into the team, you'll:

  • Manage novated lease leads from enquiry to settled deal
  • Explain the potential tax savings and benefits of a novated lease (general information, not financial advice)
  • Guide customers on vehicle choice, including through our dealer network
  • Prepare lease quotes and impact statements, and process finance applications
  • Follow up expiring leases and outstanding quotes
  • Keep across new models, releases and current offers

What We're Looking For

  • Experience in novated leasing, car sales or a related industry
  • A genuinely customer-focused approach
  • Strong attention to detail and communication skills
  • Ability to multitask, prioritise and meet KPIs
  • Proficiency in the Microsoft suite and comfort picking up new systems

Benefits

What's in it for You

  • Base salary plus tiered commission that rewards volume
  • Guaranteed superannuation contributions
  • 35-hour working week
  • Free on-site parking
  • Real career growth and development

If you have any additional questions, please contact our HR team on [email protected]

We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities.

Please note, applicants must have the right to work in Australia. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.

Sales Consultant (Novated Leasing)
Department
Sales
Employment Type
Full time
Site Location
Pakenham, Victoria, Australia
Posted On
08.09.2026

About Eziway Salary Packaging

Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 100 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

Eziway's Novated Lease team helps clients access the tax savings and convenience of a novated vehicle lease, acting as the go-between for employee, employer and financier through every step of the process. Based in Pakenham VIC, you'll manage the full lead pipeline for novated leases — from first enquiry through to a customer driving away in their new car — on a full-time, on-site basis.

How You'll Work

Reporting to the Head of Novated Sales, you'll:

  • Act as the primary point of contact for customers exploring a novated lease
  • Explain the tax savings and benefits of novated leasing (general information, not financial advice)
  • Guide customers through vehicle choice, including Eziway's dealer network
  • Prepare lease quotes and impact statements and process finance applications once accepted

Requirements

What You'll Own

  • Client Pipeline — Manage all novated lease leads end-to-end, from enquiry to settled deal
  • AI Features — Design, build, and ship AI-powered features and agents from prototype to production, serving real users
  • Vehicle & Finance Coordination — Liaise with the Dealer Liaison Officer on availability and keep across new models, releases and current offers
  • Lease Lifecycle — Follow up lease-expiry customers and outstanding quotes to keep every deal moving
  • Records & Data — Keep the system accurate and current, including loading and transferring quotes

What We're Looking For

  • Experience in sales essential; novated leasing, dealership, fleet or vehicle industry background highly regarded
  • Sound understanding of salary packaging and/or novated leasing
  • Customer-centric focus with a genuine willingness to deliver superior service
  • High attention to detail and strong interpersonal skills
  • Ability to multitask, prioritise and meet KPIs
  • Excellent verbal and written communication skills
  • Proficient in Microsoft suite, comfortable picking up new systems
  • Willingness to attend client sites for educational and sales activities

Benefits

What's in it for You

  • A 35-hour week, 9–5 — because your time outside work matters too
  • Work close to home, skip the city traffic
  • Free onsite parking, one less thing to think about
  • Genuine career growth in a business that's still scaling
  • Access to an Employee Assistance Program

If you have any additional questions, please contact our HR team on [email protected]

We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities.

Please note, applicants must have the right to work in Australia. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.

Software Developer
Department
IT
Employment Type
Full time
Site Location
Pakenham, Victoria, Australia
Posted On
10.08.2026

About Eziway Salary Packaging

Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

We're looking for a Software Developer to sit at the intersection of our established platform engineering and an emerging AI layer. You'll extend and modernise our ASP.NET codebase while designing and shipping AI features and agents that are accurate, safe, measurable, and genuinely useful. In our domain — regulated financial services — accuracy, privacy, and auditability aren't afterthoughts. They're the job.

How You'll Work

Reporting into our engineering team, you'll work across:

  • Platform Engineering — Building, enhancing, and modernising the ASP.NET (C# MVC) platform
  • AI & Integration — Designing and shipping LLM-powered features and agents into production
  • Third-Party Services — RESTful API integrations, webhooks, and external service connections
  • Product & Support — Bridging engineering with real-world usage and user needs

Requirements

What You'll Own

  • .NET Platform — Develop and enhance ASP.NET (C# MVC) with a focus on performance, security, and extensibility; build and maintain third-party integrations; contribute to testing, deployment, and quality standards
  • AI Features — Design, build, and ship AI-powered features and agents from prototype to production, serving real users
  • LLM Integration — Integrate Azure OpenAI, Anthropic Claude, and OpenAI capabilities into .NET applications via APIs and SDKs
  • RAG Implementation — Build retrieval-augmented generation over our domain data so AI features respond accurately within our product context
  • AI Performance — Define and track metrics like accuracy, task-completion rate, latency, and fallback frequency; continuously improve based on real usage
  • AI Guardrails — Apply prompt engineering, evaluation, and safeguards appropriate to a regulated financial domain

What We're Looking For

  • Expert knowledge of .NET Framework (ASP.NET) with experience in modern .NET (Core / .NET 6+)
  • Experience with SQL Server, Entity Framework, Azure DevOps, and Git
  • Experience with SQL Server, Entity Framework, Azure DevOps, and Git
  • Familiarity with agent frameworks like Microsoft Semantic Kernel, Microsoft Agent Framework, or LangChain / LangGraph
  • Working understanding of RAG, embeddings, and vector search
  • Experience measuring and improving AI system performance
  • Comfortable building third-party integrations (RESTful APIs, webhooks, JSON)

Benefits

What's in it for You

  • A 35-hour week, 9–5 — because your time outside work matters too
  • Work close to home, skip the city traffic
  • Free onsite parking, one less thing to think about
  • Genuine career growth in a business that's still scaling
  • Access to an Employee Assistance Program

If you have any additional questions, please contact our HR team on [email protected]

Customer Service Officer
Department
Customer Support
Employment Type
Full time
Site Location
Pakenham, Victoria, Australia
Posted On
10.08.2026

About Eziway Salary Packaging

Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

Eziway Salary Packaging provides outsourced salary packaging services to FBT-exempt organisations including charities, public health, community and disability service providers. You'll manage a designated portfolio of clients — from doctors to aged care workers — as their primary point of contact for all things salary packaging, using our own in-house software. It's a fast-paced, rewarding environment working alongside the frontline of Australia's health sector, on a rotating roster (8am, 9am and 10am starts).

How You'll Work

Reporting into the team, you'll:

  • Act as the primary point of contact for Eziway salary packaging clients
  • Answer incoming calls and assist with enquiries in line with our service offering
  • Process the salary packaging lifecycle — account creation, documentation and terminations
  • Use Eziway's software for data entry, client file updates and record accuracy

Requirements

What You'll Own

  • Client Portfolio - Own a designated set of client accounts, delivering a superior salary packaging experience end-to-end
  • Enquiry Handling - First point of contact for incoming calls and client queries
  • Lifecycle Processing - Account creation, documentation and terminations across the salary packaging cycle
  • Records & Data - Accurate data entry and file maintenance using Eziway's in-house software

What We're Looking For

  • Salary packaging or novated lease experience highly regarded, not essential
  • Customer service experience with a genuine willingness to deliver superior service
  • High attention to detail and strong interpersonal skills
  • Ability to multitask, prioritise and meet KPIs
  • Excellent verbal and written communication skills
  • Proficient in Microsoft suite, comfortable picking up new systems
  • Typing speed of 40wpm with 95% accuracy
  • Availability for a rotating roster with 8am, 9am and 10am starts

Benefits

What's in it for You

  • A 35-hour week, 9–5 — because your time outside work matters too
  • Work close to home, skip the city traffic
  • Free onsite parking, one less thing to think about
  • Genuine career growth in a business that's still scaling
  • Access to an Employee Assistance Program

If you have any additional questions, please contact our HR team on [email protected]

We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities.

Please note, applicants must have the right to work in Australia. As part of the recruitment process, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements.

What you get

Beyond the job description.

The things that make Eziway feel different to everywhere else you’ve worked.

  • A 35-hour week, 9–5 — because your time outside work matters too
  • Work close to home — skip the city traffic with our Pakenham office
  • Free onsite parking — one less thing to think about
  • A real team — a team that actually feels like a team
  • Genuine career growth — in a business that’s still scaling
  • Employee Assistance Program — supporting your wellbeing, on us
  • Inclusive workplace — we actively encourage applications from Aboriginal and Torres Strait Islander candidates
Don’t see your role?

Get in touch anyway.

We’re always interested to hear from people with the right energy, skills and values — even when there’s no current vacancy.