We remain extremely appreciative of the Eziway team’s efforts during the transition period and, as we conveyed, received wonderful feedback.

Anna SantikosDirector of People, Culture & Learning · Montefiore

I just want to say how happy I have been with the salary packaging since we moved to Eziway. After our experience with our last provider and the way it ended, this is a breath of fresh air. I don’t hear any complaints from my staff anymore, the responsiveness from your team for any queries or claims is brilliant and the systems around novated leasing approvals leaves the other for dead. So thank you James for making my life Ezier!

Greg LittleChief Executive Officer · Grampians Community Health

Easy onboarding process, introductory online session, and onsite visit helpful for staff, explained the process well.

Nathan MartinCorporate Services · SPIRAL

The transition was quick and easy from the point of view of our finance/payroll team. Communication with us as employer was great. One to one meetings with staff were greatly appreciated.

Caroline JonesFinance Manager · Northern Rivers Community Legal Centre

We were impressed with the number of staff who signed up — many of whom had not previously participated in salary packaging. The transition was easier than expected having the Eziway team available on-site to speak to staff privately.

Robyn MeadePayroll Manager · Kyeema Support Services

Providing the one-on-one meeting with team members. It really did make a difference for people and ultimately the uptake. The changeover just worked and there was no hiccups in payment for the first fortnight.

Mitchell FuryBusiness Manager · Bravo Disability Support Network

The one-on-one meetings with staff, communication and answering questions, staff follow-up — for some staff having your team repeatedly following up to get the information you needed or to provide the assistance the staff needed was great.

Charmaine DanielFinance Manager · Women’s Legal Service QLD

The planning was great and having pre-prepared templates was extremely helpful in Safe Places being able to generate all of the communication material. I was impressed with how all the entities were set up from your side, with each having their own login details etc. I believe the communication from yourself, James and Digesh was fantastic especially in relation to following up with individuals and their novated leases. Agreeing to meeting with the previous provider to finalise handover details.

David JefferiesHR Manager · Safe Places

The client relationship manager — Brenton Humphris was exceptional. He was very knowledgeable about the services and benefits available to team members. He encouraged employees to participate in the information sessions. Excellent work!

Mary SladeGeneral Manager · Imaginative Care

There was a lot of positive feedback from staff on the information session and one-on-one session following. Many did not realise all the benefits, how SP worked exactly and how much they could package. As a result, many more staff have signed up to SP.

Renay CullenFinance Officer · Common Ground Queensland

This has been a very positive experience, and I have received a number of positive comments from employees about the process. Payroll perspective — this transition has been well handled with minimal input required from payroll and any queries have been well handled by Eziway support. The online instructions were very helpful, and the training session made the change over relatively straight forward. The online portal is well laid out and easy to navigate, even without instructions.

Paula ValentiPayroll · Transitcare

The feedback we are getting from our employees this morning is sensational. The new employees are wondering why they didn’t participate in salary packaging a lot sooner.

Dean WestonFinance Manager · Melaleuca Lodge

Employees have felt supported. Transition is easy and surprised how simple it was. Great customer service and felt confidence in the information being provided to them.

Heather PoynterExecutive General Manager, People & Culture · MS Queensland

Having Wendy as a single point of contact travelling statewide to ensure face to face representation with all our team members resulted in a seamless transition. I would certainly recommend Eziway for your organisation’s salary packaging needs.

Andrew PaynterSt John Ambulance Tasmania

The transition to Eziway went extremely well and we found them great to work with. We have an unusual situation at the moment with our site having been flooded in Oct 2022 but Eziway were happy to go to our temporary sites and work with staff to transition packaging. It was important that our staff felt comfortable and well supported which Eziway did very well. The coffee van was a big hit and we look forward to regular visits and Eziway continuing to provide our staff with great salary packaging services.

Tania ElseHR Coordinator · REDHS HR Team

We have used Eziway since 2022. We have found that they greatly simplified the process of providing benefits to our staff and as a result we have seen a significant uptake across all of our staff. Wendy provides a reliable point of contact and regularly visits our premises to run information sessions for staff and administration. It’s great to know that someone will answer the phone or call back promptly to sort out any queries. From our experience, I would certainly recommend Eziway as a salary packaging provider.

Paul CrantockC.E.O · Tandara Lodge Community Care Inc.

Eziway has made access to salary sacrificing extremely easy. With regular check-in’s for the team and making herself available to our new starters, the support she offers our team has been fantastic. The service that Eziway deliver has been second to none.

Aidan MulhallC.E.O · Care2Serve

Eziway have been managing our organisations salary packaging benefits for over 8 years and during this time the process for new and existing employees has been superb. Wendy in particular is very proactive in ensuring our staff receive their maximum benefits and dedicates time to individuals to ensure they understand the process and what they are entitled to. We would highly recommend Eziway to any organisation.

Shareen PearsonCorporate Services Manager · Mental Health Council

Eziway provide an extensive range of salary packaging options, including pre-tax payment of mortgages and rent, car leasing and entertainment expenses. They are excellent in supporting new employees to set up the salary packaging arrangements that best suit their needs. This is led by our local agent, Wendy Flint, who is proactive in making sure our staff are maximising their benefits. Processes for managing the fortnightly payroll are very good. The data provided via their intuitive website is reliable and allows us to make the necessary payroll adjustments efficiently. Salary sacrifice payments are made to staff promptly, after the payroll has been completed.

Frank MartinovichDirector Corporate Services · Cancer Council Tasmania

The Eziway product, support and assistance has been outstanding and no question, query or request for assistance is ever too much. Eziway have a professional, highly skilled team of people who are proactive in engaging with their customers, to ensure customer satisfaction is prioritised and maintained. For any organisation, business or individual who are considering salary packaging options, I would highly recommend engaging the services of Eziway.

Kathryn PopowskiChief Executive Officer · Mersey Community Care Association

Extremely happy with our service from Wendy, and the staff of Eziway. Very approachable and always very responsive to all queries.

Tanya MillwardFinance Officer · Migrant Resource Centre — Tasmania

Many of the staff were a little sceptical initially and worried that any new process would lessen their prior arrangements, however, this proved to not be the case, and staff were pleased at the benefits they could access. The whole staff information session was really beneficial. It allowed the information to go to a large group, take people’s queries and explain SP and the process in very practical way. The knowledge was exceptional, as was the passion for making it easy to understand and accessible to people. The set-up was seamless from my perspective, and everything seems to have worked as it should. The communication has been excellent, especially in relation to following up with the people who didn’t book in and working with me to ensure that they had the information they needed.

Penny SpaldingTraining and Special Projects Officer · Basic Rights Queensland

Our General Feedback is their great service. The transition went well, feedback from staff is, that it’s easy to sign up, what went really well was having Eziway on site for the 4 days for the transition.

Fiona LukeDirector of People and Culture · Yarrawonga Health

We have been told about the coffee van drop-ins providing staff with the time to talk with Eziway staff about their packaging, they are more personal and have a much better system.

Liz CohenCEO · Sunnyhaven Disability Services Ltd

From the initial engagement the Transition team were helpful and informative. The on site transition process was easy and the on site team and Salary Packaging education were 10/10. Eziway’s service was quick and supportive right down to the smoothness of our first pay.

Jen MulliganACCORAS

The transition was quick, effective and educated. The onsite representation increased our participation rates and the Novated Leasing transition was smooth.

Jessica BriganteRobinvale District Health

We very much appreciated having a single contact at Eziway for the transition, being Jaime Mutimer. Jaime did an excellent job. We also loved having Liz and Rob on site for three days to assist with staff queries. It certainly got the staff talking in the tea rooms about salary packaging, encouraging some that have never used the service to sign up. The coffee van was also a nice touch to get staff talking.

Andrea LindenNeerim Health

Our transition to Eziway was both easy and efficient. From the outset, the service provided from the team at Eziway was exceptional, timely and professional. I would recommend Eziway to other organisations, with the assurance that the process will be smooth and effective.

Leigh MiltonTransition Project Officer · The Oasis Townsville

A big thank-you to everyone at Eziway for the salary packaging benefits I’ve enjoyed and the excellent customer service I’ve experienced over the years.

Mejbah BhuiyanPhD, Senior Research Officer · Telethon Kids

Everything Eziway said would happen [in transition], did happen; the speed of transition, the uplift in participation during transition, and people onsite in sufficient numbers to effectively manage the process.

Cody BurdonChief Financial Officer · Catholic Care Tasmania

Thanks for all your hard work… Everyone has said how helpful you have all been and that this has been an extremely easy transition.

Jayson MerrittHR & Payroll Officer · North Eastern Community Hospital

Thank-you for always being available and assisting to make salary packaging a stress free and easy process for our Focus ACT employees — and the outstanding efforts to accommodate to our needs in the ever-changing circumstances (especially during COVID and lockdown). Overall, we know we’re in safe hands with Eziway, a reputable provider that I would highly recommend. Well done and keep up the amazing work!

Judy SueFinance Manager · Focus ACT

The new Salary Packaging Card is easy to use as you are able to keep track of your transactions and check your “live” balance instantly on the Eziway app on your phone. The friendly customer service team are always available and respond promptly to any enquiries you may have.

Human Resource ManagerBaptist Village Baxter