Seamless onboarding
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Transition program The Eziway switch experience
Switching salary packaging providers, made effortless.
Joining the Eziway family is as simple as 1–2–3–4–5. Our team handles the heavy lifting — FBT continuity, payroll integration, on-site sessions and one-on-one staff support — so your organisation and your people feel genuinely supported from day one.
- 30-day typical onboarding from signed SLA to first live pay run
- On-site sessions and one-on-one interviews for every transitioning workforce
- 15% average uplift in employee participation post-transition
2-minute overview — what a switch to Eziway actually looks like.
Transition track record
A switch experience your executive team won't lose sleep over.
Average results across every employer client Eziway has onboarded — measured, not guessed.
Face-to-face interviews per transition program
Staff information sessions delivered per transition
D
Average time from first contact to activation
s
Average time to answer your staff's calls
%
Average uplift in employee participation
Why our transitions work
Built on three non-negotiables.
Personal connection, in-person presence and partnership-backed value — every Eziway transition delivers all three.
Meaningful in-person engagement
Real connection drives real results. Our team engages in person, offering hands-on guidance that keeps everyone informed, supported and connected throughout the Salary Packaging journey.
Extra value through partnerships
Eziway's partnerships with Medibank and EML unlock complimentary benefits that boost employee satisfaction, strengthen engagement and help retain valuable staff. Through our Sponsorship Program, partnered organisations can also apply for Eziway's support in sponsoring their events, adding even more value to the partnership while bringing their people together.
How we transition you
Five steps from signed to live.
Every Eziway transition follows the same proven sequence. Predictable. Personal. On-time.
- 1
Execute SLA
Sign the service-level agreement — your Eziway experience officially begins.
- 2
On-site presence
In-person information sessions plus one-on-one consultations with every interested staff member.
- 3
Post-on-site follow-up
Personalised follow-up via virtual, phone and in-person — no one falls through the cracks.
- 4
Payroll training
Hands-on training with your payroll team creates full confidence for the first live pay run.
- 5
First payroll go-live
First pay run completes — and your organisation is officially transitioned into the Eziway experience.
Transition experience
What payroll, HR & CEO leaders say after the switch.
Real feedback from real Eziway transition programs across Australia's NFP, charity and health sectors.
Lino — everyone loved him. He was great with the staff and we appreciate the effort he made to make sure everyone was on board. It would be excellent if we could continue to have him visit our office whenever he is up Cairns way. A massive THANK YOU FOR LINO.
I was privileged to hear some great news stories which will make a difference to individuals' lives, which in turn will make a difference for Bravo and the local Gympie community.
The consultant I saw was Lino. He introduced himself and pulled up my current salary package. Lino informed me that this package was not maximised and that I should have had approximately $119 more on my card. He signed me up with Eziway to begin in April and even helped me set up the app on my phone. Thanks to Lino for correcting this — and thanks to Steps Group Australia for changing to Eziway.
We have used Eziway since 2022. They greatly simplified the process of providing benefits to our staff and as a result we have seen a significant uptake across all of them. Wendy provides a reliable point of contact and regularly visits our premises to run information sessions. It's great to know that someone will answer the phone or call back promptly to sort out any queries. I would certainly recommend Eziway as a salary packaging provider.
Eziway provide an extensive range of salary packaging options — pre-tax payment of mortgages and rent, car leasing and entertainment expenses. They are excellent in supporting new employees to set up arrangements that best suit them, led by our local agent Wendy Flint who is proactive in making sure our staff maximise their benefits. I wouldn't hesitate to recommend Eziway to any organisation needing support with salary packaging and FBT tracking.
The transition to Eziway went extremely well and we found them great to work with. We had an unusual situation with our site flooded in Oct 2022, but Eziway happily went to our temporary sites and worked with staff to transition packaging. It was important our staff felt comfortable and well supported — which Eziway did very well. The coffee van was a big hit and we look forward to regular visits.
Our general feedback is their great service. The transition went well — feedback from staff is that it's easy to sign up, and what went really well was having Eziway on site for the four days of the transition.
Ready when you are
Make the switch your team will thank you for.
Join 600+ Australian NFP, charity, hospital and ambulance employers already running salary packaging through Eziway.